OUR PHILOSOPHY "OTOBOS"
According to the Standish Group, 80% of all projects around the world are completed late or above budget or are not completed at all. We are happy to be in the minority. And the best part is – reliability costs nothing, which one cannot say about the opposite. The reasons that a translation project fails generally relate to errors made at the outset of a project, during the assignment, planning or terminology phase. We counteract this risk by using modern project and quality management processes.
On TimeOur customers have set deadlines for the delivery of their products. This is our most important imperative! All project employees work towards the deadline and share responsibility. The customer is kept regularly updated on the progress of the project.
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On BudgetThe project budget and budget phasing are calculated and documented at the beginning of the project. Our services contain no hidden costs. This implies planning security for you and constitutes a commitment on our part.
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On ScopeA frequently forgotten component of performance is the quality standard of the translation as defined by the customer. This is part of the scope of delivery in addition to the documents to be translated into the various target languages.
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Put simply: we strive to provide the complete scope of good, value-added work. We measure the quality and efficiency of our activity and take advantage of every opportunity to improve. We link business activity with human existence according to the paradigm of 'integral management'.